We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Refund or Replacement
Please note if you ever receive a damaged shipment from us, we are only able to issue a refund for the plants them selves and not for the price of shipping.
To start a return, please first contact support@waterandlight.co and attach a picture of the damaged item along with order # and shipping address.
• If eligible we will send a replacement. Only one replacement order will be issued. For refunds, please allow 3-5 business days to process.
If you have any issues, please bare with us as we are small business, it may take 24 hours during the week to get back to you and fix any problems.